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Error "Could not add a new instance of wizi"

I have a problem in wiziq plugin in moodle, when I tried to create new live class this error displayed 

"Could not add a new instance of wiziq"


I don't know why this error displayed, I need Help to solve this error. Thank you.



Hello Mr. Mohamed Ali Abo,


Can you please share your Moodle login details at: support@wiziq.com so that we can identify the exact reason for this. 


Regards,

Sandeep K. Manchanda

Associate Product Manager - WizIQ



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