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The new APP is recording TWO screens instead of one

The old APP worked fine - it recorded one screen. Since the new APP has been installed it now records BOTH my screens and the resulting recording is too small for students to see. This happens with just normal recording, and I am NOT using screen sharing. I have attached a screen shot to show you what is happening.


Is there an advanced feature setting that I have not found or is this a bug that needs to be fixed please.


We would like to inform you that multiple screens are not supported on WizIQ as of now (we will update you once it is implemented in future). We would recommend you to use single screen for the class to avoid issues.


 


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