I added a USB microphone/camera to my computer during a live class, but the device didn’t work. How can I make the device work?
Modified on: Fri, 17 Feb, 2017 at 9:32 PM
- It is always good to connect a USB microphone or camera to your computer before the live class starts and make sure that it is working.
However, if you choose to connect and use these devices during the live class, you need to close the Virtual Classroom window and re-launch the class after adding the new peripheral device(s).
- Alternatively, you can refresh the Virtual Classroom by pressing the F5 key on your computer after adding the new device in order to activate it.
You can also visit www.wiziq.com/info/technical-requirement.aspx and then go to the Test devices section on the page.
- You can select the appropriate audio and video device from the drop-down list.
- Once you have selected the audio and video devices from the drop-down list, be sure to save them as your default devices by clicking the Save Settings button.
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