• In order to set your default device settings, save your device settings first. 
  • To do this, click the Device Settings button on the top right corner of the Virtual Classroom. The Device Settings window  will open.

In the Device Settings window, select the microphone and video settings that you want to set as your default settings.Once you have made the appropriate selection, be sure to save the settings by clicking the Save Settings button. Your default device settings will be saved.

In addition, make sure that you have allocated at least 10 MB space to save the device settings in the Adobe Flash Player cache. To ensure this, right click on the Whiteboard in the Virtual Classroom and click Settings

The Adobe Flash Player Settings window will open. Click the folder icon on the window. You will then need to move the slider to 10 MB or more.