If you uploaded content or a file to your Content Library, but can’t access it in the Virtual Classroom, it can be due to the following reasons:
1. File processing has failed. It usually fails due to the following reasons:
- It is a “Read-only” file.
- File is password-protected.
- File is unreadable.
- The permissible file size is exceeded.
2. File processing is still in progress. You need to wait for the file processing to be completed.